Terms and Conditions


ENGAGE general trading & construction company, trading as Husse Kuwait.

 

 

Terms and Conditions of Sale.


These Terms and Conditions do not affect your statutory rights.

You should read these Terms of sale carefully before commencing trading with Thornbrook Limited. Please retain a copy for future reference.

 

1. Definitions


"Buyer" means the organisation or individual who contracts to buy goods from Thornbrook.

"Consumer" means the person who eventually uses the goods for the purpose intended

"Seller" means "ENGAGE general trading & construction company", which may be denoted as; - "ENGAGE"; "Husse Kuwait"; may also be "we" or "us".

"Terms of Sale" means the conditions set out in this document. We may change the Terms and Conditions of Sale for any future order without notice.

Only those Terms existent at the time of placing an order shall be applicable to any Contract.

"Contract" relates to the goods described in the order, but only to that part of those goods for which we issue a Confirmation.

 

2. Contracts


2.1 No contract exists between a customer (Buyer or Consumer) and us for specific goods, unless we have received an order, accepted it and sent a confirmation by fax, letter or email. It is Buyer’s responsibility to ensure that they order the correct goods for the purpose intended. It is Buyer’s responsibility to check the Confirmation, as this will form the basis for the delivery and the Contract. Buyer must inform us within 24 hours of the receipt of the Confirmation of any error or variation.

 

3. Orders


3.1 The placing of an order shall be deemed to be the acceptance of these Terms and Conditions

3.2 An acknowledgement of an order is not a confirmation of the order. An order is only accepted on the issuing of a Confirmation of the order. This is then the Contract.

3.3 The price of the goods shall be deemed to be that in force at the time of the Contract. Prices of goods not delivered within 30 days of the Confirmation may be adjusted by the Seller. In such case Buyer shall have the right to cancel the order for such goods or to re-confirm the order in writing. Prices of goods delivered within 30 days will not be affected.

3.4 The prices of all goods on an order shall be that listed on Seller’s website or on the relevant, concurrent price list advised to the buyer. Where Buyer purchases goods for resale, the discount price for the order shall be that listed in the current trade price list applicable to that Buyer’s business.

 

4. Delivery


4.1 Delivery charges are applicable to all deliveries, except where waived by Seller in the confirmation. Contracted Franchisees have special delivery conditions as detailed in their Franchise Contract. The conditions relating to delivery detailed in that Contract shall supersede these Terms and Conditions.

4.2 Buyer or Consumer shall pay delivery charges for goods returned to Husse, irrespective of reason for return. Special conditions shall apply to Franchisees as detailed in Franchisee Contract, which shall supersede these Conditions.

4.3 Where a specific delivery date has been agreed by Seller and not met, Buyer shall have right of cancellation of the Contract and have a full refund of payments where applicable.

4.4 While delivery is not of the essence and Seller shall make every reasonable effort to meet same, Seller will not be liable for any losses, costs, damages or expenses incurred by the Buyer or Consumer arising directly or indirectly from late delivery.

4.5 Where there is no-one available to accept a delivery, Seller will attempt to contact Buyer or Consumer to make a prompt arrangement. Where this is not possible, Buyer or Consumer shall become liable for additional costs arising from a corrective or delayed delivery.

4.6 Unless otherwise specified in the order, delivery shall be to the last address notified to Thornbrook by the order or by any preceding communication.

 

5. Warranty


5.1 All goods supplied by us are warranted free from defects. This warranty does not affect your consumer rights.

5.2 This warranty does not apply to defects arising from goods wrongly handled or stored by the buyer or Consumer. The instructions on the packaging for food items indicate the correct procedures for handling, storage and use of the goods. Goods returned after the printed sell-by date on the packaging shall not be deemed to be within Warranty within these terms.

5.3 Under no circumstances shall our liability under warranty exceed the purchase price of the goods shipped and claimed under warranty.

5.4 All claims under warranty shall be notified to us in writing by post or email within 72 hours of their discovery. Goods which have been modified without notice will be deemed to void warranty.

5.5 The company shall have the right of inspection of all goods claimed under warranty.

5.6 The company reserves the right to make the final decision on the warranty claim subject to this inspection and to proof that the goods have been handled and stored appropriately.

5.7 No company staff member shall have the right to vary the conditions herein without express permission of the Board of Directors, having been given at a properly constituted meeting of same.

5.8 Force Majeure. The company shall have no obligation to provide a remedy where the defect, fault or loss is caused by forces outside the company’s control.

5.9 Where a claim is deemed to be malicious or baseless, we reserve the right to recover our costs and expenses in investigating and treating the claim.

 

6. Personal Data Protection and Processing


6.1 The company shall acquire, process and store the information pertaining to an identified or identifiable person (Personal Data) in accordance with Husse Personal Data Protection Policy which details which data is being processed, on what legal grounds, for what purposes, who shall have access to the Personal Data, how long the personal data shall be stored, what rights you have concerning your Personal Data and how you can execute them.

In addition to the Husse Personal Data Protection Policy, the company shall process and share the Personal Data in accordance with the provisions of the Husse Franchise Network Personal Data Sharing Agreement, the essence of which can be reached here.

 

7. General


7.1 The waiver by us of any clause of these Terms in a contract shall not be construed as a permanent waiver of the clause(s).

7.2 If any clause should be held to be invalid or unenforceable by a competent authority, the validity of all other clauses shall not be affected.

 

8. Governing Law


The performance and completion of these Terms and Conditions and any contract made there under shall be subject to Kuwaiti Law and to the jurisdiction of the courts of the state of Kuwait

ENGAGE general trading & construction company

Kuwait Hawali Tunis st,
E-mail: salesadmin@husse.com.kw
Web: www.husse.com.kw

Husse happy pets!

 

Buddy

Ever since we brought Buddy home as this tiny, floppy-eared pup, he has had pesky skin issues. We tried everything; countless vet trips, every food brand under the sun. I was close to tears, watching him scratch so often. One evening, a friend mentioned Husse. I was wary but hopeful. And it did deliver! Buddy took to it instantly. Now? His coat is glossy and he only needs friendly scratching behind the ears. Those tough days of itchy skin feel like a distant memory.

Lilly

When Lilly first curled up on our couch, her frail little body was skinny and her fur lacked that typical Siamese shine. Every cat parent knows the quest for 'the' food, we began ours. When we have heard about Husse, we thought, 'Why not?' and gave it a shot. The transformation was incredible! Now, our once-timid Lilly spends her days frolicking and playing non-stop.

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Husse - Swedish food for dogs, cats and horses

Husse is a Swedish producer of food for dogs, cats and horses with over 30 years of experience on the market. Husse's main goal is to promote a healthy lifestyle for animals. All Husse feeds, treats and supplements are made only from the highest quality, carefully selected ingredients. All products are manufactured according to traditional Scandinavian recipes, and the production lines are under constant veterinary control. Apart from the quality of Husse products, it also means the quality of the service. Husse distributors are thoroughly trained in animal nutrition and will be happy to help you choose the right diet for your dog, cat or horse. Husse products are not available in a traditional sales network - we deliver them straight from the factory to the customer, so we can offer the highest quality products at competitive prices. Husse food can always be ordered with door-to-door delivery. 

Everything you need for your pet in one place

In Husse's offer you will find everything your pet may need. Our dry food for dogs and cats is a great foundation of their diet - dry food is properly balanced diets tailored to the needs of dogs and cats of various sizes and at various stages of life, i.e. puppies and kittens, adult and senior dogs and cats. Do you have a dog or cat with special nutritional needs? We took care of the special needs of animals with a sensitive digestive system and food allergies, after sterilization or castration, and pets with a tendency to overweight. Are you looking for toys for dogs and cats? Husse toys are made of the highest quality materials, they are durable and will provide your pet with hours of entertainment. You can diversify the healthy and natural diet of your dog, cat or horse with tasty delicacies. Treats for dogs, cats and horses are a tasty addition to their diet and a great reward during training and training. Do you need grooming products for your pet? Get shampoos, care cosmetics, oils and lotions with which you will take care of the beautiful and healthy appearance of your dog, cat or horse.